Avoid dismissive phrases

When communicating with someone who has hearing loss, phrases like "never mind" can come across as dismissive.

Try these alternatives instead -

• "Let me rephrase that" (helps to clarify the message)

• "How about I try again?" (shows willingness to adapt)

• "I'll speak a bit louder/slower" (accommodates hearing difficulties)

• "Would you like me to write it down?" (provides an alternative method of communication)

• "Let me repeat that for you" (ensures clarity and understanding)

By using these phrases, you demonstrate that you value and respect the individual's need for clear communication and are willing to adapt to ensure they understand the message. Effective communication is essential for building trust and fostering inclusivity.